Switching off email notificaitons

  • coolchoir
    Asked on October 11, 2016 at 1:30 PM

     Hi

     

    i managed to successfully switch off email notifications from one of my forms because a load of extra options (including 'emails') suddenly appeared under the dropdown settings menu on the right for each individual jotform. This only happened once. Since then...when I click on the dropdown these extra options to not appear again which is totally weird. How do I get these extra options to appear everytime please?

     

    Thanks

  • KadeJM
    Replied on October 11, 2016 at 2:59 PM

    I apologize but, unfortunately I'm trying to understand you but I'm not exactly what the problem you are trying to explain.

    Are you referring to trying to use the settings for your email notification that appear?

    The first thing I would suggest is referring to our guides on email notifications to get a better understanding of how to use them and their associated settings appropriately.

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings 

     

    If you need more help or meant something else just let us know.