What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Do you have an annual pricing list.

    Asked by Sharon Morris  on October 11, 2016 at 05:38 PM

    is it possible to purchase your platinum package annually instead of monthly?

  • Profile Image
    JotForm Support

    Answered by Jim_R on October 11, 2016 at 09:06 PM

    Hello Sharon, yes it is - You can pay on a yearly cycle (aside from monthly and biennially) on any of our paid plans (including Platinum).

    I'm seeing the email you used for this post is a Guest Account. If you have an existing Free Account on the Starter Plan, just head over the Billing Section of your account to upgrade to your desired plan.

    Related guide: How-to-Upgrade-My-Account

    Don't hesitate to get back to us if you need more help on this.

  • Profile Image

    Answered by Sharon Morris  on October 12, 2016 at 09:44 AM
    Thank you for your response. This will be a new account with Jotform. What is the cost annually or do I go to your website to set up the account. Thanks S
    Sharon Morris
    Illinois Department of Public Health
    Office of Performance Management
    69 W. Washington Street, 35th Floor
    Chicago, Illinois 60602
    Office: 312-814-1051
    Fax: 312-793-7963
    sharon.morris@illinois.gov
    [cid:image005.jpg@01D14940.832E4FC0]
    State of Illinois - CONFIDENTIALITY NOTICE: The information contained in this communication is confidential, may be attorney-client privileged or attorney work product, may constitute inside information or internal deliberative staff communication, and is intended only for the use of the addressee. Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify the sender immediately by return e-mail and destroy this communication and all copies thereof, including all attachments. Receipt by an unintended recipient does not waive attorney-client privilege, attorney work product privilege, or any other exemption from disclosure.
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on October 12, 2016 at 10:42 AM

    To register a Free Account in JotForm, just fill up the information needed on this link: https://www.jotform.com/signup. Once you have registered a Free Account in JotForm, just login to your account and go your Account's Upgrade/Billing Section as mentioned by colleague to upgrade your account.

     

    For more information, you can check this article: How to Upgrade My Account. Regarding the annual cost per plan, you can check the information below:

    Bronze - $159.00/year

    Silver - $319.00/year

    Gold - $799.00/year

    Platinum - $3999.00/year

     

    Do let us know if you have any other questions.
    Regards.

     

  • Profile Image

    Answered by sdmorris on December 13, 2016 at 01:44 PM
    Good afternoon,
    Illinois Department of Public Health is a nonprofit government agency. We currently have an account with Jotform, in which we are paying monthly. I would like to request an annual subscription invoice with the nonprofit discount applied. If you have any questions please do not hesitate to call me at 312-814-5110.
    Thank you
    Sharon Morris
    Illinois Department of Public Health
    Office of Performance Management
    69 W. Washington Street, 35th Floor
    Chicago, Illinois 60602
    Office: 312-814-1051
    Fax: 312-793-7963
    sharon.morris@illinois.gov
    [cid:image005.jpg@01D14940.832E4FC0]
    State of Illinois - CONFIDENTIALITY NOTICE: The information contained in this communication is confidential, may be attorney-client privileged or attorney work product, may constitute inside information or internal deliberative staff communication, and is intended only for the use of the addressee. Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify the sender immediately by return e-mail and destroy this communication and all copies thereof, including all attachments. Receipt by an unintended recipient does not waive attorney-client privilege, attorney work product privilege, or any other exemption from disclosure.
    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on December 13, 2016 at 03:40 PM

    Please be noted that the invoice will be generated once the account is billed according to the subscription plan chosen. You can view the invoices from the billing section of the account settings.

    If you want to upgrade the account from Monthly to Yearly subscription, we may be able to upgrade it from the backend so that the annual billing will be done automatically using the credit card linked with the account. However, since you want to apply for a non-profit discount, you'll need to apply using the link below:

    https://www.jotform.com/nonprofit/pricing/

    Also, it is required to cancel the current subscription and upgrade the account again using the non-profit discounted price after approval.

    If you have any other questions, please let us know. We will be happy to help.