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razz4500Asked on October 12, 2016 at 12:08 AM
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RoseReplied on October 12, 2016 at 3:34 AM
If you would like to direct your user to any payment gateway such as Paypal after they click submit button, you can use one of our payment wizard. They works as you wish. You can reach payment wizard that supported by JotForm on Payment Field at Form Builder.
On the other hand, If your user close the payment window or if the transaction does not be made because of any reason, your form would still be submitted but they would be queued as Incomplete payment.
I attached here related guidances and suggest you to have a look them for more information.
https://www.jotform.com/help/chapter-7-Payment+Forms
https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form
https://www.jotform.com/help/564-how-to-view-incomplete-payments-of-your-payment-forms/
https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ
If you have more questions, please do not hesitate to contact us. We would be pleased to assist you.