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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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The email associated with the account is not receiving any notification of a new sign up.Asked by VerjiSMC on October 20, 2016 at 04:37 PM
Please check why this email address, firstname.lastname@example.org does not receive notification everytime somebody signs up on the form. This is a paid subscription and we haven't received anything since June, 2016! Kindly check.
I checked the sent email logs for the mentioned email address and I see at this time that emails were being sent successfully.
But I did see that it was failing previously. It look like it was fixed already as succeeding emails were now sent.
You can review the sent email logs on your Form Builder as well.
User guide: How-to-View-All-Your-Form-Email-History
If the email is not coming, it is possible also it was in bounce list. You can check and remove bounce listed email too.
Hope this help. Let us know if issue persist.