What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I dont understand how my applicants can receive an autoresponse that we have received the application

    Asked by wattles on October 26, 2016 at 05:21 PM
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    JotForm Support

    Answered by jonathan on October 26, 2016 at 10:32 PM

    Add an Autoresponder E-mail on your form and it will all be set.

    User guide: Creating-a-Form-Autoresponder

    The Autoresponder email will be the confirmation email the end-user will get.

    Your form should already have Notification E-mail (by default forms always have one). The Notification E-mail will be the email alert you will get on your end.

    User guide: Setting-Up-Email-Notifications

    When your form is submitted, it will send the emails (submission email) according to the Recipient E-mail address setup on the form.

    Hope this help. Let us know if you require further assistance.


    Related guide: https://www.jotform.com/help/30-Explanation-of-Email-Notification-and-Autoresponder-Settings