- angelAsked on October 30, 2016 at 03:54 AM
Hello by account has been suspend and I do not know why, could you please activate is and explain why was it suspended? I am considering to upgrade it but first I need to understand it
- JotForm SupportJohn_BensonAnswered on October 30, 2016 at 09:45 AM
- amoretonAnswered on October 30, 2016 at 10:44 AMThank you very much. I checked the tools and I did not find anyone regarding credit card payments… do you have an specific tutorial for the payment tools so I can understand?
I am opening a business and a website and I need to understand first
De: JotForm [mailto:email@example.com]
Enviado el: domingo, 30 de octubre de 2016 14:45
Asunto: Re: my account does not work
A new response has been received:
Answered by John_Benson
You can use our payment tools rather than creating text box field, etc.
Let us know if you've deleted the credit card number field shown in the screenshot. We will activate your account immediately. Thank you.
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- JotForm SupportJohn_BensonAnswered on October 30, 2016 at 12:59 PM
I have now activated your account, so you can use it properly. However, I have removed the guilty fields.
Here's the link of our payment tools: https://www.jotform.com/help/47-Order-Form-Basics
Also, you can start here creating your first payment form: https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form
If you need further assistance, feel free to contact us anytime. We'll be glad to help you.