What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I see you're having an issue with receiving the email notification of new submissions to your inbox.
I've taken a look at your notifier setup and you have it set to go to "firstname.lastname@example.org" currently so that looks good so far.
Is that the email address you are trying to get it at but not receiving anything? Or a different one?
When I checked your account email address that's listed I didn't see it in our bouncelist:Result: email@example.com is NOT in the bounce list
Have you checked your junk|spam folder to see if it ended up there by accident?
Also, according to your email history our mail server log indicates we have been sending them.
yes, they are in spam box. I found them.