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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    I am not receiving in my e-mails may forms that were filled

    Asked by trydein on October 30, 2016 at 03:43 PM

    I am not receiving in my e-mails may forms that were filled.

    I tested the e-mail and it is working properly.

    Can you help-me?

     

    Thanks.

     

    E-mails receiving in filled
  • Profile Image
    JotForm Support

    Answered by KadeJM on October 30, 2016 at 04:53 PM

    I see you're having an issue with receiving the email notification of new submissions to your inbox.

    I've taken a look at your notifier setup and you have it set to go to "coxxxxx@trxxxxn.com" currently so that looks good so far.

     

    Is that the email address you are trying to get it at but not receiving anything? Or a different one?

     

    When I checked your account email address that's listed I didn't see it in our bouncelist:

    Result: coxxxxx@trxxxxn.com is NOT in the bounce list

     

    Have you checked your junk|spam folder to see if it ended up there by accident?

     

    Also, according to your email history our mail server log indicates we have been sending them.

  • Profile Image

    Answered by trydein on October 30, 2016 at 05:44 PM
    yes, they are in spam box. I found them.
    Thanks.
    ...