What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    where does the information submitted in the form go?

    Asked by JohnMike99 on November 02, 2016 at 09:40 AM

    Is the information gathered e-mailed directly to a given account or stored at jotform or ??? The system talks about notification when the form is filled in. But how is the formation itself retrieved/viewed. If the dropbox widget is used is that in addition to any other storage or replacement of any other storage?

     

    Thanks in advance for any advice.

    information in the form JotForm OR a
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    JotForm Support

    Answered by Jan on November 02, 2016 at 01:29 PM

    Is the information gathered e-mailed directly to a given account or stored at Jotform? The system talks about notification when the form is filled in. But how is the formation itself retrieved/viewed.

    The form submission will be stored on our servers under your account. The process is that once the user hit the submit button, the submissions will be forwarded to our servers. After that, the email alerts will be sent as well as the integration (Google Drive/Dropbox).

    You can view the form submissions in the Submissions page. Here's a guide: https://www.jotform.com/help/269-How-to-View-Form-Submissions

    If the dropbox widget is used is that in addition to any other storage or replacement of any other storage?

    The submissions with attachments will still be present in your account. You need to manually delete them in order to clear your upload space. Here's a guide: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data

    You can use the Auto Delete Submissions app.  This app deletes new form submissions instantly as soon as they are received. Here's the link: http://auto-delete.jotform.io/

    Hope that helps. If you have any questions, let us know. Thank you.