I cannot receive Notification Emails.

  • allfurlove
    Asked on November 3, 2016 at 2:44 PM
  • Özlem JotForm Developer
    Replied on November 3, 2016 at 3:10 PM

    When I have checked your form and Notification Email address in this form, your Notification Email was in our bounce list. I have removed it from the bounce list.I cannot receive Notification Emails Screenshot 30

    I also sent you a test email and I checked your email logs as you can see in the following image.

    I cannot receive Notification Emails Screenshot 41

    You can also check if your email addresses are bouncing or not and prevent email bouncing. Please have a look at the following guides:

    How-to-Remove-Your-Email-Address-from-Bounce-List

    How-to-Prevent-Email-Bouncing-Related-Issues

     

    Could you please check your email inbox? If Notification Email is not in your inbox, could you please check your Spam Inbox and mark your email as "Not Spam" if it is in spam inbox?

     

    I'll be awaiting for your reply.

    Thank you for your understanding.