JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I have checked your account and see that the total submissions of your account are 501. Since the total storage limit of the free subscription accounts is only 500 submissions, the oldest submissions will be deleted. Do you mean to say that the submissions need not to be stored once they are submitted? If so, you may delete them from the submissions view. Please refer to the guide below that can help you in deleting the form submission data.
Please be noted that deletion of the form submission is permanent and the data cannot be retrieved back again. If you need the submission data to be backed up, you may consider exporting the data to Excel or integrate Google spreadsheet.
If you want to store the submission data within your JotForm account, you may consider upgrading the account to Storage plan at $5/month.
Hope this information helps! If you have any other questions, please let us know. We will be happy to help.