What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I clear form results to allow more space? I don't need the forms after they're filled out

    Asked by fdalton on November 11, 2016 at 12:41 PM

    I want to keep free version.  Our use is relative low.

    Page URL:
    www.doctordalton.com

    after allow how how do i
  • Profile Image
    JotForm Support

    Answered by Kiran on November 11, 2016 at 01:26 PM

    I have checked your account and see that the total submissions of your account are 501. Since the total storage limit of the free subscription accounts is only 500 submissions, the oldest submissions will be deleted. Do you mean to say that the submissions need not to be stored once they are submitted? If so, you may delete them from the submissions view. Please refer to the guide below that can help you in deleting the form submission data.

    https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data

    Please be noted that deletion of the form submission is permanent and the data cannot be retrieved back again. If you need the submission data to be backed up, you may consider exporting the data to Excel or integrate Google spreadsheet

    If you want to store the submission data within your JotForm account, you may consider upgrading the account to Storage plan at $5/month.

    Hope this information helps! If you have any other questions, please let us know. We will be happy to help.