Taking off via jotform.com from my email

  • Profile Image
    Asked on November 20, 2016 at 03:27 PM

    I noticed in my form emails that it is sent sent via jotform.comeven though I am using my owen email address to send it. I do not want that in my emails, how can I remove that?

  • Profile Image
    Answered on November 20, 2016 at 05:03 PM

    This happens because you are using a custom Sender Email. Please take note that this would still come from JotForm mail servers. It is the reason why there is an "via jotform.com" in the email alerts.

    You can either change your sender email to noreply@jotform.com or use a SMTP. Here's a guide: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    Hope that helps. Thank you.