Taking off via jotform.com from my email

  • vfr2ifr
    Asked on November 20, 2016 at 3:27 PM

    I noticed in my form emails that it is sent sent via jotform.comeven though I am using my owen email address to send it. I do not want that in my emails, how can I remove that?

  • John_Benson
    Replied on November 20, 2016 at 5:03 PM

    This happens because you are using a custom Sender Email. Please take note that this would still come from JotForm mail servers. It is the reason why there is an "via jotform.com" in the email alerts.

    You can either change your sender email to noreply@jotform.com or use a SMTP. Here's a guide: https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    Hope that helps. Thank you.