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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Paypal form not working on embedded website

    Asked by PeretzVancouver on November 24, 2016 at 06:44 PM

    Our donation form works fine when I hit the "Preview button"

    https://www.jotform.ca/form/63166470812253?preview=true

    But doesn't go to Paypal when it is embedded in our website::

    http://peretz-centre.org/make-a-donation/

     

    Thanks,

    Elena

    Page URL:
    http://peretz-centre.org/make-a-donation/

    paypal form JotForm preview donation www
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    JotForm Support

    Answered by BJoanna on November 24, 2016 at 08:49 PM

    I have tested your embedded form and I was able to replicate mentioned issue. When I clicked on submit button form got stuck on "Please wait...".

    I saw that you are using oembed plugin. Please re-embed your form with iFrame code to see if that will resolve your issue. Inside of this guide you can find how to get iFrame code of your form:

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    Hope this will help. Let us know if you need further assistance.