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How to Attach a File to Autoresponder Emails

Whether you’re a teacher who wants to send supplemental information to your students or a business who wants to automatically send a whitepaper to new mailing list contacts, this new feature should come in handy. To enable this feature, follow...


Setting Up Email Notifications

Setting up email notifications on your web forms is easy as 1-2-3. You'll be able to get email notifications whenever a response comes to your web form and check out the response from wherever you are.IMPORTANT NOTICE: If you are trying to ...


Explanation of Email Notification and Autoresponder Settings

JotForm has two email alerts that you can setup. We have the "Notification Email" and the "Autoresponder Email".When you receive a notification email, you can reply and make sure it's received by the person who submitted your form. It's the same if y...


How to Use Your Gmail Account as Your Email Sender via SMTP

At hindsight, Gmail SMTP seems to be easy to use. But a lot of people are struggling on how to make it work and they experience difficulty in finding the lacking element that should allow their Gmail accounts to send emails using SMTP. Here are the s...


Send Notifications to Multiple Recipients

If you'd like notification emails to be received on multiple email addresses, follow these steps:1. While on the form builder, click the Emails button from the toolbar2. Place your mouse over the notification and click on EDIT button3. ...


Creating a Form Autoresponder

If you want an instant, pre-written reply or you want the submitters to get a copy of the data submitted they have submitted to your form. Creating an Autoresponder Email is possible with Jotform.How to create an Autoresponder Email:1. Click the "Ema...


How to Delete Notifications/Autoresponder

JotForm Notification contains E-mail Address(es) which receives submissions data  when the user submitted a form. Some users created many Notifications for Multi-Recipient purposes but don't know how to delete them when any longer needed. So, ho...


How to Send Email Based on User's Answer

If you want to send email based on users answer, follow these steps.1. First, if you want to send emails with different content, you can create multiple notifiers like the following and customize each of them. If not, then you can stay with using sin...


How to Properly Add, Change, and Test a New Email Recipient Address

A common problem is that you may have tried to change your Email Notifications to have them sent to a different email address, but when you test it you find out that it has only gone to your old email.Here is a simple guide to help educate you on how...


How to Setup SMTP for a Form

Many JotForm users create forms for their clients or organizations, or they send autoresponder emails to people who fill their forms. Removing JotForm branding from these emails and having the emails sent from their own address is necessary.  ...


How to Hide Empty Fields on Email Alerts

Update: On the new preferences wizard, this option is already enabled by default so you don't need to do any further configuration in your form.Let's say you have a form with lots of questions, but not all of them are required to be filled. When they...


How to Have Text Only Message Format in Email

Having a text only message format is still possible in the new Email UI.  This user guide will show you how in 6 easy stepsSteps:1. When in the Email Editor, click on the Source code icon2. Delete all the content of the Source code window3. Clic...


How to Find and Change the Email Address Used for Notification Email?

Lost with finding what email address is used for your form notifications? You'd like to change the email address currently use in your form notification? This guide will walk you through that settings, please find the steps below. 1. First, simp...


How to Add a Custom Sender Address to an Email Alert

You can have email notifications with a custom sender email address. This option sends the email alert in behalf of you but will still come from JotForm's mail servers. To begin, please follow the steps below:1. While on the Form Builder, click "Emai...


How to place the form title in the subject line of the notification email?

Adding the form title on the email notification would help you identify which form the email coming from. This would also help you identify the name of the page where the form is embedded, especially if you have your website page as your Form Title.I...


How to Strip Headers from Postal Addresses in Email Alerts

The Address Tool is a great way to quickly insert a postal address into a form. However, by default, notifications include the headers such as:-Street Address-Street Address Line 2-City-State/Province-Postal/Zip Code-Country. Whil...


How to display uploaded image in the form emails or thank you message

In order to display uploaded images directly in your email or on thank you page, you should add IMG: prefix into your upload field tag. Example:FROM: {uploadImage}TO:  {IMG:uploadImage} This prefix will create an image with t...


Add a Date on Email Notification

You may need to add submission dates in email notifier or in your Thank You message. In order to accomplish this, use {DATE} tag like the following.If you use {DATE} without a parameter in your template it will be automatically re...


How to Create a Custom Send a Friend Form

Do you want to create personalized or automatic responses to your friend? If so, this guide will help you to do it.1. Simply create your form. Add the Email Field (under Quick Tools). Also, add the Text Area (under Form Tools...


How to use Mandrill to Send Emails From Your Own Email Address

NOTE- Yahoo users: In an attempt to stop fraudulent emails, Yahoo changed its DMARC authentication policy to reject emails that claim to come from yahoo.com but actually originate at non-Yahoo servers. So, do not use a yahoo user as your sender ...


How to Change the Text of the Edit Link in Your Email Alerts

You now have discovered how to add an edit link to your email alerts (notifications/autoresponders). That allows you or your user to edit the submission using the link. By default, the text shown in the email received is "Edit Submission". H...


Pass Value to Another Form with URL Encoding

You sometimes would like to create a clickable link in your e-mail alert or Custom Thank You message that will automatically prefill your next form. The problem is, some other fields like text area does not properly format the content on ho...


How to Strip Payment Labels and Separate Payment Info on Email Alerts

You can now strip the payment labels in email notification by adding payment suffix in the payment field tag. This way you can freely separate each payment info without its labels. This is useful if you're going to create a custom email message with ...


Set Email Field as the Sender Email Address for Notification Email with Mandrill

NOTE- Yahoo users: In an attempt to stop fraudulent emails, Yahoo changed its DMARC authentication policy to reject emails that claim to come from yahoo.com but actually originate at non-Yahoo servers. So, if you are using Mandrill to ...


How to Edit/Delete Sender Emails on SMTP Settings

If you have added your own SMTP settings for a Custom Sender Email in your email notifications, here's how you can manage them.1. Click the User Icon found on the top navigation menu.2. Click "Account" to open the Account Settings page3. Se...


Capitalizing the First Letter of Every Field Value on Email

If you want to have the 1st letter of the name or every field value in your e-mail notification to appear as capitalized then add CAPITALIZE: prefix in the field variable.Example:{fullName} should be changed to {CAPITALIZE:fullNam...