How to Strip Payment Labels and Separate Payment Info on Email Alerts

October 19, 2021

You can now strip the payment labels in email notification by adding payment suffix in the payment field tag. This way you can freely separate each payment info without its labels. This is useful if you’re going to create a custom email message with the tags.

Payment suffix available are:

transactionid
total
subtotal
tax
shipping
product
firstname
lastname
email
addr
city
state
zip
country 

If you’re using Stripe payment tool, you can get the customer ID separately using customerid field tag.

Example:

If your payment field tag is {myProducts}, simply insert the suffix separated by a colon “:“. So if you’re going to display only the product total, it becomes {myProducts:total}. Likewise, if you want to display only the Paypal transaction ID the tag will be {myProducts:transactionid}.

Field tags can be found in your form notification, you can simply get it under the “Form Fields” drop down list shown in the text editor. Please see screenshot below:

Here’s an example result with and without payment information labels.

Before:

After:

Here’s an example result with and without payment information labels.


Before:

After:

You can also construct a custom letter with the tags, example:

If you have difficulties understanding the guide, feel free to post a comment below.

Was this guide helpful?
Contact Support:

Our customer support team is available 24/7 and our average response time is between one to two hours.
Our team can be contacted via:

Support Forum: https://www.jotform.com/answers/

Contact Jotform Support: https://www.jotform.com/contact/

Send Comment:

Jotform Avatar
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Comment:

Podo CommentBe the first to comment.