How to Strip Payment Labels and Separate Payment Info on Email Alerts

May 2, 2022

You can now strip the payment labels in the email notification by adding a payment suffix in the payment element tag. This way you can freely separate each payment info without its labels. This is useful if you’re going to create a custom email message with the tags.

Field tags can be found in your form’s Email Alerts, in your form’s Settings, select the Emails tab, hover over the Email Notification or Email Alert and click on the edit (pencil) icon:

Once you opened your Email Alert, you can simply get them under the Form Fields dropdown list shown in the text editor.

The payment suffixes available are:

  • transactionid
  • total
  • subtotal
  • tax
  • shipping
  • product
  • firstname
  • lastname
  • email
  • addr
  • city
  • state
  • zip
  • country
  • customerid (Stripe)

For example, if your payment element’s unique name or tag is {myProducts}, simply insert the suffix separated by a colon.

So if you’re going to display only the product total, it becomes {myProducts:total}. Likewise, if you want to display only the PayPal transaction ID, the tag will be {myProducts:transactionid}.

You can also construct a custom letter with the tags, for example:

Here’s a demo form to see it in action: https://www.jotform.com/220113682157954

If you have difficulties understanding the guide, feel free to post a comment below.

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