- jonesco61Asked on November 29, 2016 at 08:15 PM
I'm trying to get AOL to tell me how to like your forms so they don't get bounced back to you. Do the bounced messages in my history have an IP address associated with them?
- JotForm SupportBJoannaAnswered on November 30, 2016 at 01:16 AM
There is IP address of the user who submitted the form is shown, but there is no JotForm IP address. Our IP addresses keep constantly changing. I have checked email history log on your account and I saw that most recent submissions were successfully sent to your email address.
You can follow this guide on how to check and remove the email from bounce list.
And this guides:
Our best recommendation to avoid email bouncing issues is to use your own SMTP settings for the sender email.
Hope this will help. Let us know if you need further assistance.