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Gautam AgrawalAsked on December 20, 2023 at 9:40 PM
I created a form and encrypted it. Now, I want to create reports but the content in the report is in encrypted form. I want to decrypt it. What options do I have for it?
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Vanessa JotForm SupportReplied on December 21, 2023 at 1:57 AM
Hi Gautam,
Thanks for reaching out to Jotform Support. You can decrypt the form submissions as long as you have the access code. Just go to Jotform Table or Jotform Inbox and you'll see a pop-up where you need to put the access code. Here's a sample screenshot:
Please be aware that we don't have access to your encrypted data so if you don't have the access code, your data is considered lost. For more information, kindly check this user guide.
Let us know if you have any questions.