What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Payment fields from a form are missing

    Asked by sarenschapiro on January 19, 2017 at 02:43 PM

    Also, payment fields from a form are missing. The only change to the form was to add a print button.

    Page URL:
    https://www.jotform.com/42166388650157

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    JotForm Support

    Answered by Jan on January 19, 2017 at 04:25 PM

    I have checked this form and I didn't find any payment integration on it. You can use the Form Revision History to revert back to a previous version of your form. Here's a guide: https://www.jotform.com/help/294-How-to-view-form-revision-history.

    Please take note that regular form fields that are asking for credit card information is not allowed here in JotForm. Please check our terms of use. Your account might get suspended if you don't remove it right away.

    You need to use a payment processor if you need to collect payments from your users. Here are some helpful guides:
    https://www.jotform.com/help/47-Order-Form-Basics
    https://www.jotform.com/help/165-Setting-Up-Your-First-Order-Form
    https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization

     

    Hope that helps. Thank you.