What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What are JotForm features related to tracking form uploaded files?

    Asked by Matt  on February 07, 2017 at 03:18 PM

    We are evaluating JotForm and I have a question. When a file is uploaded to a form is it possible to track this action?

     

    For example, we will create a form called "Insurance Docs" and it will require our client to upload a few different attachments showing proof of insurance. Is there some sort of dashboard or notification service within JotFrom that show that a file has been uploaded?

     

    Or, is there an API that could help with this?

     

     

    Thank you,

     

    Matt

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    JotForm Support

    Answered by AIDAN on February 07, 2017 at 05:03 PM

    Hi Matt, thank you for contacting us.

    We do have several features that revolve around making the submitted data available to you, the following are some of them:

    1. We have a feature to view all your form submissions, with all the data (file uploads and so on) that submissions may include. A detailed guide on that is available here: https://www.jotform.com/help/269-How-to-View-Form-Submissions

    2. We have a feature to set up email notifications on form submissions, so that whenever a client performs a submission, you get notified with all the information and data. A guide on that is available here: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    3. We have a feature to create form reports about the submissions you receive. A guide on that is available here: https://www.jotform.com/help/326-How-To-Create-Form-Reports-in-JotForm

    I hope that answers your question. If you have more questions or need further assistance, please let us know. Thank you.