- fivetownhoopdreamsAsked on February 21, 2017 at 09:25 PM
In my form, I changed who the form will be emailed to, and now the form has changed formatting, and I am not able to set it back the way it was.
Please help.Page URL:
- JotForm Supportashwin_dAnswered on February 22, 2017 at 02:13 AM
I'm sorry for the trouble caused to you.
Please note that changing "Recipient Email" of email alert will not cause the changes in the email template. I did check your form's "Revision History" and found that you have made several changes to form today. Please check the screenshot below:
To solve this problem, I would suggest you to please delete the existing email alert and add a new one. The following guide should help you:
Add a new email alert: https://www.jotform.com/help/25-Setting-Up-Email-Notifications
Delete email alert: https://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder
Alternatively you can also take advantage of our "Revision History" feature to revert back your form to an earlier version. The following guide should help you: https://www.jotform.com/help/294-How-to-View-Form-Revision-History
Hope this helps.
Do get back to us if you have any questions.