- everydaygourmetAsked on February 27, 2017 at 09:12 PM
I have not been receiving notification emails for submission since the beginning of the new year! I have tried sending a test email and i received 2 of 10 tests! Please let me know how to fix this.
Charles HeinrichPage URL:
- JotForm SupportJohn_BensonAnswered on February 28, 2017 at 03:08 AM
I checked the email recipient associated with the form you provided and it is not in our bounce list. I checked the email history logs and I can see that the email recipient is now removed on our bounce list. Here's a guide: How-to-View-All-Your-Form-Email-History
If the issue persists, please check your spam or junk folder. If you see JotForm mails, please mark it as not spam.
If you have any questions or need further help, please let us know. Thank you.