I am not receiving notification emails for submissions.

I have not been receiving notification emails for submission since the beginning of the new year! I have tried sending a test email and i received 2 of 10 tests! Please let me know how to fix this.

Thank you!

Charles Heinrich

I checked the email recipient associated with the form you provided and it is not in our bounce list. I checked the email history logs and I can see that the email recipient is now removed on our bounce list. Here's a guide: How-to-View-All-Your-Form-Email-History

If the issue persists, please check your spam or junk folder. If you see JotForm mails, please mark it as not spam.

Related guides: 

Why-I-am-not-Receiving-Email-Notifications
How-to-Prevent-Email-Bouncing-Related-Issues
How-to-Remove-Your-Email-Address-from-Bounce-List

If you have any questions or need further help, please let us know. Thank you.