- sisters7Asked on March 01, 2017 at 07:18 AM
We have two active forms and would like to have the form responses send to the email address of its own user:
https://www.jotform.com/build/70212365908151 email firstname.lastname@example.org
https://www.jotform.com/build/70565528033152 email email@example.com
Right now all the responses are sent to firstname.lastname@example.org
- JotForm Support ManagerJeanetteAnswered on March 01, 2017 at 11:16 AM
Simply remove the account email address set by default by clicking in the red 'X' and add a new one.
You can even setup the form to send notifications to multiple recipients, here is how
- sisters7Answered on March 01, 2017 at 11:24 AM
The test email notification from jotform worked, but not the real submission.
- sisters7Answered on March 01, 2017 at 11:39 AM
Now the email notifications get sent to the registrants. I need to get the notifications, so I know someone has filled out a form.
- JotForm SupportBDAVIDAnswered on March 01, 2017 at 01:45 PM
"I need to get the notifications, so I know someone has filled out a form."
Please follow this guide to accomplish what you want to: https://www.jotform.com/help/25-Setting-Up-Email-Notifications
If you have already set it up, and you are not receiving notifications, make sure to check if the recipient is in our bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
You can also whitelist our domain names and sending IPs within your email service provider:
Let us know if you need more help.