What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Download submission before deleting

    Asked by chanll on March 27, 2017 at 02:54 AM

    Dear Officer,


    How can I download those datas (including responses and mutimdeias files) before I delete those form ?


  • Profile Image
    JotForm Support

    Answered by John_Benson on March 27, 2017 at 03:10 AM

    You can download them in the submissions page. Please check these guides:

    1. How-to-Download-the-Submission-Files
    2. How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    Keep in mind that deleted submissions is not recoverable.

    Hope that helps. Contact us again if you have questions. Thank you.


    Related guide: How-to-Delete-Form-Submission-Data