What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why does my (& others) hotmail.com e-mail addresses keep getting blocked?

    Asked by cookie8512 on April 23, 2017 at 03:23 AM
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    JotForm Support

    Answered by Nik_C on April 23, 2017 at 03:48 AM

    I checked your logs and I saw that your email was in the Bounce list, but I couldn't check the reason since it was removed. And there are many reasons for email to be bounced. 

    You can check this guide on how to prevent such issues. From which I would point out setting up the SMTP. Also, here is how to check and remove email from the Bounce list.

    If you have any further questions please let us know.

    Thank you!