What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Each week lately it seems my email address is getting put on the block list.

    Asked by datapro1 on May 11, 2017 at 11:35 PM

    Why is this and why has it started now. Nothing has changed and this is affecting my business terribly.

  • Profile Image
    JotForm Developer

    Answered by cem on May 12, 2017 at 02:32 AM

    Hey datapro1,

    Although this issue is related to email servers, you can perform couple actions that are explained in the following pages in order to prevent recurrence of entrying block list.

    https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues

    https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses

    https://www.jotform.com/help/244-How-to-Setup-SMTP-for-a-Form

    https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List

    Sorry for the inconvenience and thank you for writing us.

    Have a nice day.