- supertech1955Asked on May 30, 2017 at 08:41 AM
Someone with a chinese letters filled my box with hundreds of fake emails !!! So now I am out of space for absolutely no fault of my own !! Can you please fix this ?? I want this sender be stopped from sending these emails immediately. The more emails I delete, the more I get. What should I do ??
- AIDANAnswered on May 30, 2017 at 08:55 AM
Please note that we cannot prevent spammers from spamming your form, because spamming is a universal phenomenon, one that everyone is suffering from and trying to prevent.
In light of the above, I suggest that you add the Google reCaptcha widget to your form as an attempt to stop these spammers: https://widgets.jotform.com/widget/google_recaptcha
You may also consider, in addition of the above, setting form limits based on a unique question as per our guide here: https://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question
Finally, you may consider setting unique submissions on your form as per our guide here: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form
Regarding the spam submissions, you can delete them by following our guide on how to delete form submission data here: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data
I hope this helps. If you need further assistance please let us know. Thank you.