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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Creating form to receive photo uploads

    Asked by Delma  on June 22, 2017 at 08:43 AM

    Bom dia,

     

    Preciso de um formulario como este: https://www.jotform.com/form-templates/formulario-de-envio-de-arquivos

    No qual tem opção para upload de arquivos.

    Trabalho com diagramação de album de fotografia com fotos do próprio cliente e preciso de um formulario onde meus clientes enviem suas fotos para mim para que eu possa diagramar.

    Gostaria de saber se a opção BRONZE terei uma boa capacidade para receber as fotos. Vi neste exemplo a cima que poderiam enviar até 120mb de arquivos, creio ser o suficiente para cada formulario.

     

    Outra dúvida: Como receberei estes arquivos e os formulários/pedidos? Eles serão redirecionados para onde? Para meu e-mail ou alguma pasta na plataforma da JotForm?

     

    Como é feito o backup deste formulários?

     

    Posso utilizar este formulário como link enviando para meu cliente por e-mail?

     

    No aguardo com urgencia,

     

    Delma Salles

  • Profile Image
    JotForm Support

    Answered by Nik_C on June 22, 2017 at 11:03 AM

    Here are the limits of the Bronze plan:

    You will be completely able to do what you need with a Bronze plan. Only what you need to check is if you will have more than 1000 submissions per month and more than 10GB of space taken by the photos your users will send (since those are the limits of the Bronze plan.

    You will receive the submissions to your email if you set it that way, more about that here: https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    And your submissions will be saved in Submissions section of your account:

    The direct link to your form you can find in Publish section:

    And that link you can send via email to your users.

    Regarding a backup of your forms, what exactly did you have in mind?

    You can download all form data by following this guide: https://www.jotform.com/help/374-How-to-export-all-of-your-data-at-once

    We'll wait for your response.

    Thank you!

  • Profile Image

    Answered by Delma  on June 22, 2017 at 03:43 PM
    Thank you for the quick return.
    As for the backup you answered.
    How much the 10 gb are counted during the month, correct? At the end of every month are all the files deleted?
    If I reach the 10 gb in the middle of the month I can delete the files so that other clients send photos?
    Is there a possibility to send me an html test so that I can test in the site that I am creating and check if it works? It could be any kind of form, very simple, just to do test. It's possible?
    Awaiting,
    Delma
     
     
    De: "JotForm" <noreply@jotform.com>
    Enviada: 2017/06/22 12:03:27
    Para: dcnsalles@uol.com.br
    Assunto: Re: Duvida
     
    New response received
    A new response has been received:
    Answered by Nik_C
     
    Here are the limits of the Bronze plan:
    You will be completely able to do what you need with a Bronze plan. Only what you need to check is if you will have more than 1000 submissions per month and more than 10GB of space taken by the photos your users will send (since those are the limits of the Bronze plan.
    You will receive the submissions to your email if you set it that way, more about that here: https://www.jotform.com/help/25-Setting-Up-Email-Notifications
    And your submissions will be saved in Submissions section of your account:
    The direct link to your form you can find in Publish section:
    And that link you can send via email to your users.
    Regarding a backup of your forms, what exactly did you have in mind?
    You can download all form data by following this guide: https://www.jotform.com/help/374-How-to-export-all-of-your-data-at-once
    We'll wait for your response.
    Thank you!
     
    View this thread on browser » Unsubscribe Thread
    1498143806
    ...
  • Profile Image
    JotForm Support

    Answered by Mike on June 22, 2017 at 04:11 PM

    The 10 GB is a total Bronze account limit for uploads. The files are not deleted unless you delete form submissions with those files. In other words, you can delete the old entries to clear the account upload space.

    Our free plan is not limited in terms of features. I would like to suggest registering a free account to test the service.

    If you have any follow up questions, please let us know.

  • Profile Image

    Answered by Delma  on June 23, 2017 at 11:43 AM
    Thank you for the return.
    I believe that the free version is a good test option, but I need to know if it will be easy to transition to a paid version like Bronze? Or do I have to redo the form again?
    Thank you one more time.
    Delma
     
    De: "JotForm" <noreply@jotform.com>
    Enviada: 2017/06/22 17:16:36
    Para: dcnsalles@uol.com.br
    Assunto: Re: Duvida
     
    New response received
    A new response has been received:
    Answered by Mike
     
    The 10 GB is a total Bronze account limit for uploads. The files are not deleted unless you delete form submissions with those files. In other words, you can delete the old entries to clear the account upload space.
    Our free plan is not limited in terms of features. I would like to suggest registering a free account to test the service.
    If you have any follow up questions, please let us know.
     
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  • Profile Image
    JotForm Support

    Answered by aubreybourke on June 23, 2017 at 12:08 PM

    Yes it is an easy transition to upgrade. All your forms created in the free account will be available to you in your paid account.

     

  • Profile Image

    Answered by Delma  on June 26, 2017 at 03:43 PM
     
    Good afternoon, I found this form on your site, but when I created it in my account, I accepted your suggestion to do the free trial first, I did not find it. How can I find it to create my own from this template? Awaiting
    Delma Salles
     
     
    De: "JotForm" <noreply@jotform.com>
    Enviada: 2017/06/23 13:08:04
    Para: dcnsalles@uol.com.br
    Assunto: Re: Creating form to receive photo uploads
     
    New response received
    A new response has been received:
    Answered by aubreybourke
     
    Yes it is an easy transition to upgrade. All your forms created in the free account will be available to you in your paid account.
     
     
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    1498234083
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  • Profile Image
    JotForm Support

    Answered by aubreybourke on June 26, 2017 at 04:06 PM

    You can upgrade here:

    https://jotform.com/pricing