What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My Form does emailed back to me does not look the same

    Asked by spacare on July 01, 2017 at 01:29 PM

    The form I made and what is emailed to me after the "submitted button is clicked is not the same form there are addtions that I dd not add

    Please look at Cathryn Eagle submission which is correct and look at what I received (attached)

    Also I'm seeing that there are 9 submissions at this writing. I can only see Eagles an my Test. If there are others they can be deleted


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kevin_G on July 01, 2017 at 05:30 PM

    I would suggest you to do the following:

    1. Delete the current email notification.

    2. Add a new email notification and it should be updated with the current fields on your form. 

    Regarding the submissions, yes, it is possible to delete the submissions you have been testing with, this guide will help you doing it: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data 

    Hope this helps.