- jakefrewAsked on November 29, 2017 at 11:14 AM
Hello! I'm wondering how file uploads are handled. Since we have a limited amount of storage space (I think 5 or 10 GB), is there an option to automatically delete file uploads a certain amount of time after they've been submitted? We're worried about our file uploads exceeding the limit, so if we could automatically delete them after we've downloaded the file, that would be perfect.
Let me know if this will work!
- JotForm SupportTREVONAnswered on November 29, 2017 at 12:39 PM
You can not only delete uploads. You will need to delete your form submissions too in order to delete uploads linked to the submission.
You can limit the size of files that are uploaded to your account by changing the settings of your upload element. See below how you can limit upload to only certain size of image files.
Also below is how you can send all your submissions to DropBox hence you will have backup of your submissions in case you delete your submissions to free up space.
Below is also a link on how you can Integrate you form submissions with google docs storing the submissions in google spreadsheet.
Below is a guide on how you can backup your submissions before deleting your submissions.
Alternatively you can upgrade your account to a higher pln to enable you increase space for your submissions and uploads.