update payment info?

  • formsaregood
    Asked on December 28, 2017 at 2:32 PM

    can you help direct me to do this?

  • jonathan
    Replied on December 28, 2017 at 3:20 PM

    It will help us provide you with the appropriate response and suggestions if you can provide more details which payment info you refer to.

    If you meant the Billing payment info, you can do it in your My Account Billing section or use this direct link https://www.jotform.com/myaccount/billing

    Or if you meant the payment field in your form, you can edit the payment info by selecting Payment field and click on the payment settings button.




  • formsaregood
    Replied on December 28, 2017 at 3:43 PM
    do we need to update our payment info or no?
    ...
  • jonathan
    Replied on December 28, 2017 at 3:50 PM

    Your latest subscription payment was December 16th 2017. You can review the details in your My Account Billing section.

    User guide: How to Check Invoices

    Can you clarify what you wanted to do. Do you want to change the info on the billing invoice receipt?