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MagZstandAsked on January 12, 2018 at 1:30 PM
Hello, I am setting up and testing a Autoresonder email that id like to have deliver a file when the form is used. can you please let me know more information about this process. it seems to not be working or my tests are sending the email very delayed( I have selected right now) as when to send them.
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Richie JotForm SupportReplied on January 12, 2018 at 2:46 PM
You can check these articles.
Setting-up-an-Autoresponder-Email
Explanation-of-Email-Notification-and-Autoresponder-Settings
I have checked your mail logs, and you have tested your email notification once. Kindly check your spam/junk folder, the email might be placed in there.
Here is a related article. How-to-Prevent-Email-Bouncing-Related-Issues
Hope you find the information useful.
Please let us know if you have further questions.