One of my forms is showing that we have reached the limit

Some forms have already been deleted and there is already enough space, I need you to check the authorization to use the form

Hello Delicadezas,

Thanks for reaching out to Jotform Support. It shows that you already have gone over the limit of your Account usage. That is why some of your form is showing and error message. No worries, all you need to do is either, clear up your upload space of you may also upgrade to higher plan to get more.

Let us know if you have any other questions.

It is still giving full quota, but there is space for upload

Hello Delicadezas,

Thanks for getting back to us. I checked your account and it is wihtin the limit. The forms owned by the account are active except for these two forms:

• 240496258198065
• 240455420728656

Can you send us the URL link to the form that is still showing that you have reached the limit? Let me show you how to locate it:

1. Click on the Publish tab in the orange navigation bar located at the top of the page.
2. On the Link to Share section, click on the Copy Link button to copy the URL link to the clipboard.

In the meantime, please try using the Incognito Mode of Chrome or other browsers so we can isolate if this is a browser-related issue or not. I cleared the cache of the form as an added measure.

Hello Delicadezas,

How is it going? Just sending a follow-up to see if you were able to get our previous message. If yes, please feel free to let us know so we can further check this for you. Meanwhile, I will be marking the thread as resolved since we have not received any response from you.

Reach out to us again if you have more questions.