Starter Plan Inquiry

Hi i currently have the free version of jotform and it says i have 5 forms and 100 submissions is it 5 forms a year

Hi Callum,

Thanks for reaching out to Jotform Support. I can confirm that you are under the starter plan and has the following limitations:

• 5 Forms Limit: This is the total number of active forms you can have at any given time. It’s not a yearly limit, so if you delete one of your existing forms, you can create a new one.
• 100 Monthly Submissions: This is the total number of entries you can receive every month from all your forms combined. This limit resets every month.
• 10 Monthly Payment Submissions: This is the total number of completed payments from forms with payment processor integration. This limit also resets every month.
• 1,000 Monthly Form Views: This is the number of impressions or times your forms can be viewed. This limit resets every month.
• 100MB Upload Space: This is the available storage space for file uploads.
• 500 Total Submission Storage: This is the total number of form entries you can store in your account.

Please note that if you exceed any of these limits, anyone attempting to submit your forms will see an "Over Quota" message. If you need more capacity, I highly recommend upgrading to a paid subscription. It's really easy to upgrade your account. Let me show you how:

1. On your My Forms page, click on Pricing in the blue navigation bar at the top of the page.

You can also upgrade your subscription on your account’s Upgrade/Billing page.

2. On the Pricing page, choose the plan you want to buy.

3. In the popup window, choose either a Monthly or Yearly payment schedule and either Credit/Debit Card or PayPal as the payment method. 

Here’s an example of the Bronze plan:

After you click on Continue, you'll need to enter your Credit/Debit Card details.

If you choose to use PayPal, you’ll get redirected to the PayPal payment page to complete the payment. Check out this guide for more details about upgrading your account.

Let us know if you need any more help.