How to remove the Original PDF download option

  • Human_Resources_hradmin
    Asked on April 17, 2024 at 8:29 PM

    Hi,

    We have a form where we originally input a PDF but drastically changed it. However, when going to download a PDF of the results some team members are clicking 'download original form' which pulls the original PDF that was used. Can we either remove the original PDF or change the settings in such a way that they can't download the original PDF?

    Thanks,

    Alex

    Jotform Thread 14004211 Screenshot
  • Lesther JotForm Support
    Replied on April 17, 2024 at 10:15 PM

    Hi Alex,

    Thanks for reaching out to Jotform Support. Unfortunately, there's no way to remove the option to download the Original PDF from the Jotform Table or Inbox. One of the solution is to create the form in the regular Form Builder (orange theme). Or integrate your form with the Google Drive, OneDrive, or Dropbox where you will select which PDF template to save. Then let the team members download it from there.

    Let us know if you have any other questions.

 
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