How to view the unsubmitted/incomplete submissions?

Good afternoon,

I hope this message finds you well. I am reaching out to inquire about the number of individuals who started filling out the form but did not complete it. Could you please advise on how I can obtain this information?

Thank you for your assistance.

Best regards,

Hi there,

You can try checking it on the Incomplete Form Submissions section of the submission Tables. Let me show you how to do it:

1. In Jotform Tables, open the main tab’s menu.
2. Select Incomplete submissions.
3. In the right panel, select View to check the draft’s details.

I also found a complete guide about How to View Incomplete Submissions in Jotform Tables that you can check out.

That's it. Let me know if you need more help.

Hello Elias,

Thanks for reaching out to Jotform Support. If the form is not submitted, the progress will not be automatically saved. I reviewed both your forms and neither has the Save and Continue Later feature enabled, so I'm afraid you'll not be able to see the incomplete submissions. For future reference, if you want to allow your form responders to save their process, you can enable the Save and Continue Later feature, so they can pick up where they left off at a later date, let me walk you through how to set it up:

1. Go to the Settings tab of the Form Builder.
2. Click on the Show More Options button.
3. Scroll down to Save and Continue Later.
4. Select Enabled from the dropdown.

After following the steps above, the form responders will see a Save button on all pages, as seen below:

Finally, here's how you can check the drafts of your form responders:

1. Open the Submission Table.
2. Click on the three dots beside the table name.
3. Select Incomplete Submissions from the menu.
4. Hover your mouse over a draft in the Incomplete Submissions menu on the left.
5. Click on the View button to see it.

Let us know if you have any other questions.