Contact by phone

Do you have phone contact available? I prefer speaking to someone

directly in person.  Thank you

Credit Verification
Jay (owner)

I understand that you prefer to be contacted by phone and I would like to apologize for we do not have phone support. The best way that you can contact us is here in the support forum which is available 24/7 — https://www.jotform.com/contact. We guarantee you that we will attend you your every form and account related concerns in a timely manner.

If you have questions, please do not hesitate to ask.

Who does the creation of the form (custom) and gets it uploaded to the business website?

We have a current form that is not online that we use in paper format. We would like to 

keep that same form and utilize it online so that clients can access it. Unsure how your process works. 

We do not currently offer custom form building services.  Forms would need to be manually recreated in JotForm. 

https://www.jotform.com/faq

Once the form is created, you can embed the form to your web page or share it directly:

https://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use

https://www.jotform.com/help/401-Where-to-Find-My-Form-URL

Got it. We have our own tenant app forms, I meant they are custom to us. Is there a way to upload?
Can we simply use what we currently have and it can become an online on our website through your company? Also, our website is basic plain jane and not wordpress. Can it still be put on there with a url? 

It is not possible to convert paper forms to online forms, they would need to be manually recreated in JotForm. 

Forms can be added to nearly any web page.  The iframe code tends to work on just about any page, regardless of where it was created:

https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

I have moved your last question to a new thread. I will answer it here: https://www.jotform.com/answers/1409320