How to redirect users to a different page?

  • infiniteexcellence
    Asked on May 22, 2018 at 1:58 PM
    2) this form was created for a newer website i have - so when the thank you page comes up offering downloads of my brochure and guide when clicked on the links it goes to my other site - maybe a bit of an odd customer experience. Anything i can do in jotform to give a different thank you page on the infiniteexcellence site?
    Thanks again to you guys for all your help - saved me a lot of stress thanks!!
  • Kevin Support Team Lead
    Replied on May 22, 2018 at 2:09 PM

    You may redirect the users to a different page following this guide: https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page 

    I hope this helps. 

  • infiniteexcellence
    Replied on May 24, 2018 at 11:43 AM
    Hi kevin, thanks for this. Being a bit confused re the article you sent. Can I check again re my need please
    At the moment when someone fills the contact form on my infinite excellence site a thank you page comes up and it has 2 links to download a brochure and/or a guide. The 2 links redirect to my other website 4in1nlp.co.uk
    I can't tell from reading the article if i can set up a second thank you page - i already have one which was set up when doing new 4in1nlp site. I may just have to let the links take them to the 4in1nlp site - but as mentioned before am not sure that is a good client experience. I do want to use the same form on both of my websites.
    Would another option be to duplicate the 4in1nlp form to use on my other site and that would give me a new thank you page where i can make the links work so they stay on the infinite excellence site.
    Thanks so much
    Colette
    ...
  • Richie JotForm Support
    Replied on May 24, 2018 at 1:20 PM

    You can re-direct your user's to your website when they submit your form when you use teh Redirect to external link in your Thank you page.

    How to redirect users to a different page?  Image 1 Screenshot 20

    You could also change your thank you page, depending on a condition you have set.

    Here is a guide that you could help you.-Change-Thank-You-Page-URL-Based-on-a-Condition

    Hope this information helps.

    Please let us know if you need further assistance.

  • infiniteexcellence
    Replied on May 24, 2018 at 4:43 PM
    Hi Richie thanks for this.
    Sorry but I don’t think this helps with my problem.
    My thank you page has a couple of embedded links in ‘ click here ‘ so that people can download a couple of documents. The form and thank you page were originally set up to use with 4in1nlp site so the links to the docs direct to pages on 4in1nlp website.
    I now want to use the same form in my old site infiniteexcellence.com but then the thank you page comes up and the click here links take them to 4in1nlp site for the downloads.
    Basically the thank you page needs to work for both sites.
    Would i be better duplicating the jotform so dedicated to infiniteexcellence site and setting up the new duplicate with a thank you page with the brochure links for the infiniteexcellence site?
    so effectively i have 2 forms that are the same but have different thank you pages - can i have 2 forms on free subscription?
    sorry if have not explained v well!
    Thanks
    ...
  • Richie JotForm Support
    Replied on May 24, 2018 at 5:35 PM

    You can have up to 5 forms on your free subscription.

    How to redirect users to a different page?  Image 1 Screenshot 20

    Please let us know if you need further assistance.

  • infiniteexcellence
    Replied on May 24, 2018 at 6:43 PM
    Thanks for help
    Colette White
    Director
    MABNLP, MTLTA, MABH, ACMA
    Master Trainer of NLP, Master Trainer of Hypnosis and Trainer of Time Line Therapy™
    Tel: +44 (0)207 249 5051/ 0800 0433 NLP/ 0800 0433 657
    Mobile: +44 (0)7900 215 540
    Website: www.infiniteexcellence.com
    www.facebook.com/infiniteexcellence
    www.twitter.com/infinexcellence

    Ruth Minshull
    PA to Colette White
    Tel: 0800 0433 NLP/ 0800 0433 657
    Email: ruth@infiniteexcellence.com

    Sent from my iPhone
    ...