TrevorEmbAnswered on January 11, 2019 10:13 PM
I have created a form, competed filling a sample of the form several times with successful submission. However, I don't get any email notifications on submitted forms. I did a test email and I received the notification, but no notifications for completed forms.
roneetAnswered on January 12, 2019 07:41 AM
On checking your form I found that your email notification is in place. From our server logs, I see the email notification for this submission has been sent successfully from our end.
Try whitelisting our IP address and Domains. I checked the email id firstname.lastname@example.org in bounce list as well but they are all correctly placed at the JotForm side. Have you checked the notification in your Spam folders
You may also try setting custom sender email address.
You may also check the email logs in your profile: