Issue Integrating with the Eway Integration

  • CyrilATeam
    Asked on February 26, 2019 at 7:17 PM

    Hi there, I cannot link it to Eway – do I need to upgrade to make it happen? Or can I have it linked using the free version to have a trial first.? 

  • roneet
    Replied on February 26, 2019 at 9:51 PM

    You can use the Eway Integration using the free account too. I noticed both the Forms in your account has PayPal Integration. Please let us know the error message that you are getting while integrating with the Eway Integration.

    Here is a detailed guide:

    https://www.jotform.com/blog/eway-integration/

    Thanks.

  • CyrilATeam
    Replied on February 26, 2019 at 10:43 PM
    Hi there,
    I’ve linked it to paypal for now – but please see below what it shows me when I want to select Eway
    i.e. it doesn’t let me select:
    its like the only option I have:
    [cid:image003.jpg@01D4CEA4.E6D25750]
    [cid:image002.png@01D4CEA4.E6C29FE0]
    Regards
    Cyril Sansano
    P: 1300 ATEAMPG (283 267) | M: 0403 263 141
    ...
  • roneet
    Replied on February 27, 2019 at 12:03 AM

    The screenshot which you tried adding was not added to your post. Please share the screenshot once again.

    Refer to this guide to post the screenshot:

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    Thanks.

  • CyrilATeam
    Replied on February 27, 2019 at 12:43 AM
    Done I just sent you the screen shot
    Pretty it’s when I go to “edit form” then on the left I can see “add form element” then from there – when I go to “payments” I can see all the options but I cannot select any besides the “paypal one”
    Unless I need to go elsewhere to change it?
    Regards
    Cyril Sansano
    P: 1300 ATEAMPG (283 267) | M: 0403 263 141
    ...
  • roneet
    Replied on February 27, 2019 at 3:28 AM

    The screenshot was still not added in your previous post.

    Issue Integrating with the Eway Integration Image 10

    Refer this screenshot to add the screenshot:

    1551255922form Screenshot 21

    Do you want to another payment gateway along with the PayPal? If yes, then you cannot add two payment gateway(Eway&PayPal) together.

    In order to set up multiple payment methods you can refer to these guides:

    https://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-Form

    https://www.jotform.com/help/120-How-to-Set-up-PayPal-Along-with-Other-Payment-Options

    Let us know if you have further questions.

    Thanks.