Problem with Auto-email

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    Smuvent
    Asked on March 18, 2019 at 12:10 PM

    Buonasera, sto provando prima di comprare il piano.

    Ho impostato la risposta automatica dell'email. Ho fatto alcuni test per vedere l'email che ho ricevuto dalla persona che ha compilato il modulo ma nessuna email arriva. Ho fatto diversi test. Cosa dovrei fare?

  • Profile Image
    BJoanna
    Answered on March 18, 2019 at 01:30 PM

    Is the issue related to your Pre-Registrazione form? 

    That form does not have the Email Notification. If you want to receive an email when your form is submitted, you need to set up the Email Notification.

    Setting up Email Notifications

    Your Autoresponder Email is also not set properly. The recipient email of an Autoresponder Email should be a form's Email field. Please check the following guides for more details:

    Setting up an Autoresponder Email

    Explanation of Email Notification and Autoresponder Settings