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thebaselinegroupAsked on August 30, 2019 at 5:01 AM
Hi...i want to upgrade but want to know if the upload space limit is per month? In other words if i start a new month will my upload space revert to Zero?
Please advise urgently
Regards
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Victoria_KReplied on August 30, 2019 at 6:39 AM
Hi! No, uploads space is a fixed counter, it will not be reset monthly. Please delete some submissions with file uploads to free up space.
Prior to removing submissions, please make sure that you have downloaded the data:
How-to-Download-Form-Submissions-as-Excel-CSV-PDF
How-to-Download-the-Submission-Files
Also, you can upgrade your account to extend the limits: How-to-Upgrade-My-Account
Let us know if you need more help.
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thebaselinegroupReplied on August 30, 2019 at 7:43 AMThank you..am happy with that
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