Upload Space

  • Profile Image
    thebaselinegroup
    Asked on August 30, 2019 at 05:01 AM

    Hi...i want to upgrade but want to know if the upload space limit is per month? In other words if i start a new month will my upload space revert to Zero?

    Please advise urgently


    Regards

  • Profile Image
    Victoria_K
    Answered on August 30, 2019 at 06:39 AM

    Hi! No, uploads space is a fixed counter, it will not be reset monthly. Please delete some submissions with file uploads to free up space.

    Prior to removing submissions, please make sure that you have downloaded the data: 

    How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    How-to-Download-the-Submission-Files

    Also, you can upgrade your account to extend the limits: How-to-Upgrade-My-Account

    Let us know if you need more help.

  • Profile Image
    thebaselinegroup
    Answered on August 30, 2019 at 07:43 AM
    Thank you..am happy with that
    ...