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dheerajAsked on November 20, 2019 at 11:49 PM
Hi
I am getting "Login failed - SUSPENDED" error in login.
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Ashwin JotForm SupportReplied on November 21, 2019 at 3:27 AM
I am sorry for the trouble caused to you. I did check your account and found that it is currently suspended because of "Aadhar card" field you have added in form. Please check the screenshot below:
Please note that you may collect that personal identification, the numbers only, however it is a must to add an agreement displayed on the form and a signature, widget fields.
Here you are a helpful guide for you to add widgets to your forms: https://www.jotform.com/help/252-How-to-Add-a-Widget-to-Your-Form
You may like to take a look at the following guides which should help you:
https://www.jotform.com/help/76-Adding-a-License-Agreement-to-a-Form
https://www.jotform.com/help/433-How-to-Add-an-E-Signature-to-Your-Form
For now, I have deleted the guilt field and activated your account. Please ensure that you add the widgets as explained above before adding any personal identification related field.