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mracicotAsked on November 26, 2019 at 2:48 PM
I recently edited the PDF version of a form I created. I saved the updated PDF and added the PDF link from the "form fields" section in the notification email.
I just tested the email and I didn't get the updated PDF, I got the generic submission form.
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Welvin Support Team LeadReplied on November 26, 2019 at 6:05 PM
We apologize for the inconvenience caused.
I tried this, and I get the new PDF version. It is likely a cache. I have cleared it for you. Would you mind checking again?
Guide to clear your forms cache: https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache.
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mracicotReplied on November 26, 2019 at 9:50 PMThank you-it worked! Is there any way to change the title of the pdf attachment? The document is titled “Certificate for print” on the PDF editor… somehow it pulled as this!
[cid:image001.png@01D5A49F.1DB56480]
Morgan Racicot
HR Generalist
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BJoannaReplied on November 27, 2019 at 2:41 AM
We are unable to see your screenshot. Please note that the files attached to an email will not be shown here on the forum. You need to open this thread and upload your screenshot.
How to Post Screenshots to Our Support Forum
The PDF File Name can be changed in the Layout Settings.
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mracicotReplied on January 2, 2020 at 10:50 AM
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David JotForm Support ManagerReplied on January 2, 2020 at 1:14 PM
Your new question will be addressed in a separate forum thread: https://www.jotform.com/answers/2097583