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TuckPutnamAsked on December 10, 2019 at 3:35 PM
We certainly don't need the storage space, in fact it seems rather undesirable to have you keeping data on our customers. If we receive a jotform response we download that info into our contact list.
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Richie JotForm SupportReplied on December 10, 2019 at 9:05 PM
I have checked your account and you're over your upload limits.
You would have to delete the submissions with the upload files to free up some space.
Do note that once you delete the submissions, we cannot recover them at our end.
I would suggest downloading your submissions and uploaded files first before deleting them.
To download, kindly follow these guides:
https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF
https://www.jotform.com/help/356-How-to-Download-the-Submission-Files
To delete:
https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data
Hope this information helps.