Authorization Error - C# API

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    Asked on February 18, 2020 at 10:06 AM

    Hello, we are using the jotform-api-csharp

    In this moment all the queries are responding 

    "ExceptionMessage":"Error en el servidor remoto: (401) No autorizado.

    But when we use the API Key in any browser the server respond OK

    Please we need help 



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    Answered on February 18, 2020 at 10:27 AM

    There are problems querying the questions{IDFORM}/questions?apiKey=XXXX -> ERROR{IDFORM}/submissions?apiKey=XXXX -> OK

    these calls started to fail today

    We are testing with chrome 

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    Answered on February 18, 2020 at 01:21 PM


    I apologize for the inconvenience this may have caused.

    Please share with us the link of the form so we can test it on our end. Guide: Where-to-Find-My-Form-URL.

    Meanwhile, you may want to check below guides as well:



    Looking forward to your response.

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    Answered on February 18, 2020 at 01:36 PM

    Hello, the URL is

    I tested right now and is working again, but I think is important check what was the problem


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    Answered on February 18, 2020 at 04:23 PM

    Hello rzunigalh,

    We are glad to hear that it's now working.

    If the API call fails again, please do get back on this thread with some screenshots to let us escalate it to our team.

    Please do not hesitate to reach out to us if you have additional questions. We will be happy to help.