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LeverateAsked on February 20, 2020 at 7:18 AM
Hello,
Lats forms submissions were not received in our emails. Can you please check?
Thanks,
Pablo
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David JotForm Support ManagerReplied on February 20, 2020 at 11:09 AM
Thank you for contacting us. I assume that you are referring to this form: https://form.jotform.me/60394173350452
The mail logs shows that notifications are being sent: https://www.jotform.com/help/293-How-to-View-All-Your-Form-Email-History
Also, the recipient is not in our bounce list. Could you please check your spam folder? If you find the notifications there, please mark them as not spam. Also, you may ask your email service provider to white-list our domain names and sending IP addresses: https://www.jotform.com/help/145-Whitelisting-JotForm-IP-Addresses-and-Domains