I cannot move past the first page of my form when it’s encrypted.  Why?  The form shows non secure when opened. 

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    Chi chi
    Asked on April 29, 2020 at 11:34 PM
    I cannot move past the first page of my form when it’s encrypted.  Why?  The form shows non secure when opened. 
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    Sonnyfer
    Answered on April 29, 2020 at 11:48 PM

    I have cloned your form, Encrypted it to conduct a test but wasn't able to replicate the issue.

    1588217957enc.gif

    Could you please try once again? I have also cleared your form cache as a precaution.

    The form shows non secure when opened.

    I think there's a confusion here. An Encrypted Form is one where the user’s responses are transferred and stored in an encrypted format.

    Are you perhaps referring to a password so you can restrict some users' access to your form? If so, you can set one by following this guide: How-to-Password-Protect-a-Form

    Hope this helps.

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    hrkimmie
    Answered on April 29, 2020 at 11:57 PM

    In order to test the form, should I do this under preview form? Also, I click fill form.  Should I do that or just randomly enter in info?  Is there another set of card numbers I should be using besides the ones mentioned on this website? 

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    hrkimmie
    Answered on April 30, 2020 at 12:07 AM

    Sandbox isn’t available for subscriptions 🤦‍♀️ Ok, so that means I need to change the services and run a test I’m guessing. It would be helpful if there were a test so I can see how it works.  It doesn’t seem to do anything that it says. Also thank you for the explanation about encryption.  

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    Kiran
    Answered on April 30, 2020 at 12:17 AM

    Yes. Unfortunately, the sandbox payments is not available with Subscriptions for some gateways. If you need other testing card information, please see the document below:

    https://developer.squareup.com/docs/testing/test-values

    For testing the form, you may open the form normally with the direct URL as the user access it and send a test submission.

    Thanks!

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    hrkimmie
    Answered on April 30, 2020 at 12:24 AM

    I’ve tried to test this thing 4 times in a row and this is what I keep getting.  1588220661AD7E3428-6603-47E9-8FE4-14863F15882206904D15C082-2FED-49FE-A5FF-B6A37B

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    hrkimmie
    Answered on April 30, 2020 at 12:37 AM

    It won’t integrate with square and that’s whatS most important. that’s the money part and my customers.  The system doesn’t seem to allow testing for square payments at all.  This isn’t a subscription.  I changed the entire thing to sell products to see if it would work and it didn’t.  I also have everything in test mode and it a still not working.
    15882213829CFDF1AE-7C94-4BDA-A5A3-E0C21415882214161E61B6AC-5194-4B3F-B9EB-6668E0
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    Kiran
    Answered on April 30, 2020 at 01:54 AM

    The error message 'One entry is allowed' is occurred due to the Unique Submissions option in the form settings is enabled with 'Check Cookies'. 

    158822560130042020_110411.png

    Please try disabling it so that you should be able to send multiple submissions to the form.

    The issue with the other error message 'card nonce not found' is moved to a separate thread and shall be addressed there shortly.

    https://www.jotform.com/answers/2293377

    Thanks!