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KatyAsked on May 24, 2020 at 1:00 PM
When we enter the spay/neuter date on our health form, the recipient sees birthdate. How can we fix that?
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VincentJayReplied on May 24, 2020 at 2:16 PM
Hi,
I was not able to understand the issue. Is there something wrong with the Birthdate field? Please share the form link so we can check it further.
We are not able to see the screenshot you shared. Please share a screenshot again of the issue by following this guide: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
We'll wait for your reply.
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CLMRReplied on May 24, 2020 at 9:28 PMThe spay date says birthdate when the health form is emailed to the
recipient.
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Sonnyfer JotForm SupportReplied on May 24, 2020 at 11:59 PM
Hi there - You seem to have more than ten forms on your account.
For us to check the issue, please tell us which form you're referring to.
Guide: Where-to-Find-My-Form-URL
Also, as mentioned by my colleague, kindly send screenshots if possible.
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Sonnyfer JotForm SupportReplied on May 25, 2020 at 12:14 AM
Upon further checking, I believe you are referring to this form - 80595919984175.
Also, it looks like you have two "Estimated Date of Birth" row on your Autoresponder. I believe the latter is the Spay date - according to your fields alignment.
To fix this, kindly change the text that appears from your Autoresponder settings.
Give it a try and let us know how it goes.