Unable to download the application form to pdf

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    Had123
    Asked on June 01, 2020 at 12:14 PM

    Hi

    i am not sure if i messed up with settings but i cannot download the whole completed application on pdf? could you please show me how to to either change the setting or could you do this. i want to open our submitted application, save them and print them?

    Thanks

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    Lorenz_A
    Answered on June 01, 2020 at 03:02 PM

    Is your question in reference to this form? https://www.jotform.com/form/201083482827052

    Do you want the PDF attached to the email notifications so there would be an option to download PDF via email? Or you just want to download the PDF format of the submissions from your account? 

    If you want to attach the PDF in the email notification, you can enable the PDF attachment in the your email notification advance settings.

    1591037914Screenshot from 2020-06-02 02-

    Here's a guide you can follow.

    https://www.jotform.com/help/503-How-To-Include-Submissions-As-PDF-Attachment-In-The-Email-Notifications

    If you want to just download the submissions on a PDF format, you can do that in your PDF editor. There's an option there to download the submission. 

    1591038097Screenshot from 2020-06-02 03-

    Let us know if you need further assistance.



  • Profile Image
    Had123
    Answered on June 08, 2020 at 01:23 PM

    Hi

    i want to download pdfs from my submissions job application form, the layout is not correct and really frustrating, please help me

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    Lorenz_A
    Answered on June 08, 2020 at 03:08 PM

    Hi,

    Open your form's PDF editor and there's an option there to download the submission with the applied layout.

    1591643646Screenshot from 2020-06-09 03-

    Kindly check the article below on how to open the PDF and edit it. 

    https://www.jotform.com/help/384-How-to-Customize-PDF-Submissions-Report

    If this doesn't answer your query, please tell us more about the issue you're getting. Are you unable to download the submission in PDF format? Does your PDF document breaks when you download it? does it not match what you designed? You can share a screenshot that would help us figure out what the problem is. 

    Here's a guide on how to share a screenshot on our forum 

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum