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Had123Asked on June 1, 2020 at 12:14 PM
Hi
i am not sure if i messed up with settings but i cannot download the whole completed application on pdf? could you please show me how to to either change the setting or could you do this. i want to open our submitted application, save them and print them?
Thanks
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Lorenz JotForm SupportReplied on June 1, 2020 at 3:02 PM
Is your question in reference to this form? https://www.jotform.com/form/201083482827052
Do you want the PDF attached to the email notifications so there would be an option to download PDF via email? Or you just want to download the PDF format of the submissions from your account?
If you want to attach the PDF in the email notification, you can enable the PDF attachment in the your email notification advance settings.
Here's a guide you can follow.
If you want to just download the submissions on a PDF format, you can do that in your PDF editor. There's an option there to download the submission.
Let us know if you need further assistance.
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Had123Replied on June 8, 2020 at 1:23 PM
Hi
i want to download pdfs from my submissions job application form, the layout is not correct and really frustrating, please help me
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Lorenz JotForm SupportReplied on June 8, 2020 at 3:08 PM
Hi,
Open your form's PDF editor and there's an option there to download the submission with the applied layout.
Kindly check the article below on how to open the PDF and edit it.
https://www.jotform.com/help/384-How-to-Customize-PDF-Submissions-Report
If this doesn't answer your query, please tell us more about the issue you're getting. Are you unable to download the submission in PDF format? Does your PDF document breaks when you download it? does it not match what you designed? You can share a screenshot that would help us figure out what the problem is.
Here's a guide on how to share a screenshot on our forum
https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum