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TheFlowerShopAsked on August 1, 2020 at 7:27 AM
I’ve embedded my form into my site, filled it, clicked agree...but it just says “please wait” and never progresses. Any idea what the issue might be?
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Girish JotForm SupportReplied on August 1, 2020 at 8:15 AM
I can see that you are using a WordPress website. Could you embed the form using any of the guides below:
How-to-Embed-a-Form-to-Wordpress-com
Embed-JotForm-in-Wordpress-using-the-Embed-Form-Plugin
If that doesn't work, please embed using the form's iFrame code: Getting-the-Form-iFrame-Code
Do test and let us know.
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TheFlowerShopReplied on August 2, 2020 at 7:22 PM
I've tried those methods. My issue is that the form doesn't proceed past "please wait", i thought it may have been the way I embedded it.
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Kenneth JotForm SupportReplied on August 2, 2020 at 7:59 PM
Hi there,
We would like to know what is the Direct Form Link of the form you are referring to? Here is how to get it: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL
Also can you please post a screenshot of when the issue occurring? Here is how: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum
I check the website and I am not seeing the form being embedded.
Awaiting your response.
Best.