How to change the username

Thank you for reaching support,

To change the username, please Cancel the Paypal Subscription first: https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription and Downgrade to free: https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free

After that, kindly go to your Account Settings > Profile > Username:

Here is a Related Guide on How to Change the Username: https://www.jotform.com/help/526-How-to-Change-the-Username

I hope that helps.

Best.